The NetSuite SuiteProjects Pro Experts
Accelerating Business Success Every Day
Questions about the change from OpenAir to SuiteProjects Pro?
Expertise You Can Rely On
We are a dedicated team of experts who help your professional services organization be successful with NetSuite SuiteProjects Pro (formerly OpenAir).
Our Approach
We follow a simple and straightforward approach to ensure we deliver a superior solution.
Business Model Alignment
- Use of workshops to understand each customer’s business model
- Provide recommendations for process improvement and automation opportunities
- PSA tool requirements aligned to your business needs
Project Management
- Transparent process allowing you to see the status of your project at any stage
- Collaborative and high touch communication
- Knowledge transfer to empower and educate your team
Best Practices
- Utilize industry best practices
- Experienced in PS business operations
- Deep expertise in NetSuite SuiteProjects Pro (formerly OpenAir)
- Knowledge library of NetSuite SuiteProjects Pro best practices, scripts and integrations with your other core business tools (CRM, ERP, etc.)
Top Step has been implementing and optimizing SuiteProjects Pro (formerly OpenAir) for over 16 years.
Top Step has been an Oracle NetSuite Alliance Partner uniquely providing automation solutions for the Professional Services industry.
We enable and empower Professional Services organizations to be profitable, scalable, and efficient with a 'customer first' approach.
Introducing
Collaborate, Communicate, And Execute Projects Like Never Before.
Our Services
Our services provide a full lifecycle from getting you started with best practice advisement and implementing your system through to managed services to maintain and optimize your system
Trusted By Customers
New Video Now Available!
Effective Time Billing Practices in SuiteProjects Pro
The latest tips and best practices from our blog
Building Dynamic Roadmaps with OpenAir
Project plans can be complex and when a date changes on an early deliverable, keeping the rest of the plan in line can be time consuming. By linking tasks together…
Read More 
CIOReview Awards Top Step as One of the 10 Most Promising Professional Services Automation Companies 2020
Professional Services Automation solution firm recognized by CIOReview for exceptional expertise within the industry. Top Step, a leading provider of Professional Services Automation solutions, has been awarded the CIOReview list…
Read More 
Top Step’s Top 5 Features of the OpenAir Fall Release 2023
NetSuite OpenAir’s second release of 2023 includes changes to the Project Center, reporting module, list views, and more. While this release was a bit smaller overall compared to April’s, the…
Read More 
Quick Navigation
About Us: Our mission is to enable and empower Professional Services Organizations to become profitable, scalable, and efficient through change management, technology deployment, and skill set training with a Customer First approach.