Is Your OpenAir Script Due for an Optimization Check?
In the world of NetSuite OpenAir, scripts are powerful tools that automate and streamline business processes. However, like any technology, scripts need regular evaluation and optimization to ensure they’re performing at their best. Let’s explore what script optimization means and how to know when your scripts need attention.
What is Script Optimization?
Script optimization is essentially a health check for your existing OpenAir scripts. At Top Step, when we talk about script optimization, we’re focusing on clients that already have scripts running in their OpenAir instance, either built by themselves, Top Step or someone else. Our team comes in to assess if scripts are running as efficiently as possible and look for ways to improve performance.
Why Consider Script Optimization?
One of the most compelling reasons is the continuous evolution of OpenAir’s scripting capabilities. When the OpenAir Scripting Center was first introduced, the technology certainly was not where it is today. Due to varying limitations, scripts had to be designed to work around accessibility to satisfy requirements at the sacrifice of efficiency. Now, as the Scripting Center has advanced over time, scripting capabilities have evolved, opening up opportunities for streamlining older designs and enhancing overall performance.
Signs Your Scripts May Need Optimization:
- Age of Scripts
- Scripts running for over a year or two are best candidates for evaluation
- Regular annual checks are recommended as best practice
- Performance Issues
- Scripts taking longer to run than usual
- Increasing number of errors in logs
- Volume-related slowdowns
- Business Process Changes
- Your processes have evolved since the script was implemented
- You’re still doing manual work after script execution
- Staff and role transitions has led to uncertainty and unawareness of script functionality relevancy
Real-World Impact: Customer Success Stories
At Top Step, we recently worked with a client on a script we designed that had been running in their environment for nearly 10 years. They approached us about making some changes, and as part of implementing those changes into the current design, our team performed an assessment of the script and discovered several more optimal ways to accomplish their goals using capabilities that weren’t available when the script was initially developed. The result? A complete redesign that streamlined functionality and enhanced overall performance.
Another interesting case involved a client with a Salesforce integration. The script was automatically updating OpenAir project stages based on Salesforce probability changes – something that made sense when first implemented but eventually became unnecessary due to changes in process. With turnover and transitions in roles and functions, the individuals now responsible for the management of that process weren’t even aware that the project stage overriding behavior was actually being executed by the script and they were working around this by manually correcting overrides that the script was making on a day to day basis. They had operated this way for over two years, not realizing that a simple five-minute code change on the script would completely eliminate the need for manual intervention.
The Hidden Opportunity
Often, script optimization isn’t just about fixing what’s broken – it’s about discovering new possibilities. When customers first come to Top Step for a script, they’re typically trying to fill a very immediate need. But once they see what’s possible, it opens their minds to how much more automation they could achieve.
Taking Action
If you recognize any of these signs in your OpenAir environment, it’s worth considering a script optimization assessment. Our technical experts can:
- Evaluate current script performance
- Review error logs
- Analyze code structure
- Make recommendations for improvements
- Identify opportunities for enhanced functionality
Remember: Organizations often don’t know what they don’t know, and that’s even more pronounced when it comes to scripting. Sometimes, what seems like a permanent limitation might be solved with a simple optimization.
Whether your scripts are showing clear signs of needed improvement or you’re simply due for a regular check-up, script optimization can help ensure your OpenAir environment continues to serve your business needs effectively and efficiently.
Ready to Optimize Your OpenAir Scripts?
Top Step offers several ways to help organizations optimize their OpenAir scripts:
- Script Assessment: Let our team evaluate your current scripts to identify opportunities for improvement. We’ll review code and performance, analyze error logs, and provide recommendations for optimization.
- Script Optimization: Once we identify areas for improvement, our development team can enhance your existing scripts to improve performance, add functionality, and eliminate unnecessary manual processes.
- Ongoing Support: While each optimization engagement is unique, Top Step can work with you to establish regular script maintenance and optimization schedules that align with your business needs and ensure continued optimal performance.
To learn more about how Top Step can help optimize your OpenAir scripts, contact us today. Our team of experts is ready to help you get the most out of your OpenAir investment.
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About the Author
Andrea Larsen is the Chief Operating Officer at Top Step Consulting, a leading NetSuite OpenAir implementation and optimization consultancy. With extensive experience in professional services automation, Andrea leads Top Step’s initiatives in helping organizations maximize their OpenAir investments through strategic consulting and technical optimization.
