Disabling The Auto-Generated ‘Timesheet Approved’ Message In NetSuite OpenAir

Did you know you could disable the auto-generated ‘Timesheet Approved’ message to your users?

NetSuite OpenAir’s timesheet workflow supports the submission of timesheets to a designated timesheet reviewer either by project or by user or both. Using Notifications, reviewers are notified when a timesheet is ready for review. By default, users receive an auto-generated email when the timesheet has completed the approval process. Many users do not see the approval email as a benefit unless there is some further action required in your organization’s business model by the user. For most customers, the timesheet approval is the end of the timesheet workflow process.

The auto-generated Timesheet approved message can be turned off to remove unnecessary emails to your end-users. To turn off this feature, contact NetSuite OpenAir support and request to ‘Do not send a “Timesheet approved” email’. Once disabled, no further timesheet-approved emails will be generated by the system. This is a global switch that impacts all users/timesheets.

By removing unnecessary emails from NetSuite OpenAir, you streamline the communication process between the user and NetSuite OpenAir system making other system-generated emails more important. Users will begin to pay more attention to the emails they receive.

For a full communication plan on how best to set up your email notifications using email templates, notifications per module, and other options don’t hesitate to contact us!