Effective Utilization Reporting in SuiteProjects Pro
Are you struggling to get meaningful utilization data out of SuiteProjects Pro? In our latest Power-Up Series video, Ronn Breaux, CEO of Top Step, shares the tips and tricks his team uses every day when helping professional services organizations build accurate, on-demand utilization reports. Because every organization defines utilization differently, this session is packed with practical guidance you can tailor to your own setup.
Key Takeaways:
- Understand why entity tags are essential for accurate utilization and how to use them to track employment status, department changes, and date-range filtering
- Learn how to set and stair-step individual target utilization percentages so you can quickly compare actuals to expectations across your team
- Explore the most common approaches to tagging billable hours — including task types and time types — and when to use each
- Discover how custom calculations let you define your own utilization formula, whether you include or exclude holidays, PTO, or base work schedule hours
- See how to build and validate utilization reports and dashboards that users can self-serve at any time
Whether your team tracks strictly billable hours or uses a more nuanced productivity model, SuiteProjects Pro has the flexibility to support it. This Power-Up Series session will walk you through the setup decisions, calculation options, and reporting features that make the difference between a utilization report that confuses and one that drives decisions. Join us to build the reporting foundation your professional services org deserves.
Have not had a chance to watch the video yet? You can watch it here.
Frequently Asked Questions
Can you have multiple user tags that can be used in reports?
Yes, a user can have multiple user tags that can be used in all SuiteProjects Pro reports including utilization reports.
Can you set target utilization at a department level?
No, target utilization is set per user.
Can you limit which time types are available to be selected on a timesheet?
There are 2 options: You can use a filter set to limit time types for all users that share the filter set. Another option is to enable a switch that allows limiting time type options on a project specific level.
What's the difference between base work schedule and work schedule?
Base work schedule calculates using hours per day and excluded company holidays. Work schedule hours include embedded company holidays.
What's the best option to start the process to create a custom calculation?
Choose account-wide summary custom calculation which will be available in all the summary reports.
