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NetSuite OpenAir Best Practices

Coordinating Virtual Teams

Coordinating Virtual Teams

If you've ever wondered why you bought a lousy vacuum cleaner from a door-to-door salesman, you understand the mysterious psychological power of being in person. ...
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Turning a Bad Presentation Around

You thought you had a winning presentation…right up until that opening joke about HR dropped like the Berlin Wall. Now eyes are glazing over, smartphones ...
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Managing Conflict – Make Lemonade Out of Lemons

You know the guy. He’s the one you always have to work with, but he’s as stubborn as he is arrogant, and he just can’t ...
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What Did You Say?

3 Tips For Reducing Jargon and Communicating Effectively Our clients look to us for our experience, insights and help with understanding unfamiliar processes, systems and ...
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Growing Your Practice Through Exceptional Communication and Community

September 2013 Inside Tech Services Written by:  Jodi Cicci “Isn’t there a saying, 'If you build it, they will come'? Whoever coined it definitely was ...
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A Primer For Creating A Good Presentation

The ability to present effectively is key to consulting success. If you and members of your team cannot effectively present ideas you may be missing ...
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Whiskey Company Makes People Feel Good…It’s Not What You Think

People won't remember what you say.  People will remember how you make them feel. Jack Daniel's knows this.  And whiskey was not involved. So, what ...
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You Are The Consultant…Are Questions Important?

As consultants, we are hired as experts in our field. Our expertise may be technical, strategic, or process-oriented.  But no matter what, our clients expect ...
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‘Martial’ Consulting

I once had the opportunity to spar (that is, "practice fight") with a world-renowned master, champion martial artist.  I had 7 years of martial arts ...
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Do The Easy Stuff Perfectly

Every company or work group has one or two superstars who can get away with ignoring administrative duties and breaking rules. These folks are so ...
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