NetSuite OpenAir Best Practices
Avoiding Groupthink: How a Consultant is a Professional "Frenemy"
Blog | Consulting Skills
|Sometimes a project goes just perfectly. People like you and trust you, they laugh at all your jokes, and they accept your ideas. Development is ...
Read More 5 Things You Should Always Document
Blog | Consulting Skills
|In 1170, four knights under Henry II murdered Archbishop Thomas Becket in cold blood. Unfortunately, their client didn't document the order, and Henry pleaded ignorance ...
Read More "Day One" How to Create a Great First Impression
Blog | Consulting Skills
|The first day with a new project or consulting engagement can be nerve racking. It is the time when you are least in your element, ...
Read More Four Ways to Deliver Bad News Like Jerry Seinfeld
Blog | Consulting Skills
|Comedians and consultants actually have a lot in common, and not just that they both hate airports. A consultant has to see things as they ...
Read More Lessons In Avoiding Non-Apologies
Blog | Consulting Skills
|2013 was another year of tragedy and triumph and, as usual, we all witnessed loads of colossal public gaffes. Just like every other year. And ...
Read More Sweat the Small Stuff…Sometimes
Blog | Consulting Skills
|I once had an extended, heated argument with a client over adding 20 accounts to their 2,000+ value chart of accounts. I spent some of ...
Read More Three Ways to Cope With Work Overload
Blog | Consulting Skills
|Or, "How I learned to stop worrying and love the fact that I'm busy." Sometimes it’s hard to help your clients keep things together without ...
Read More Recovering From an Embarrassing Mistake
Blog | Consulting Skills
|A client of mine came by a cubicle I was sharing with a junior consultant. The client said, “I’ll be gone for a couple of ...
Read More Delivering “Upward” Feedback
Blog | Consulting Skills
|With few people to answer to, leaders are often the ones who need feedback the most, so delivering constructive criticism well can make you a ...
Read More What Do You Do When a Personal Crisis Strikes While on Company Time?
Blog
|As much as we would all like it, life does not stop while we are at work or away on business travel. As consultants, we ...
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