NetSuite OpenAir Best Practices

So you have another teleconference or videoconference to join remotely. It’s probably not the first one of the day or the last one of the ...

Over the past eight years over 1,500 professional services organizations (PSOs) have participated in the Service Performance Insight annual Professional Services Maturity™ Benchmark survey, and ...

The humble slide deck is a staple presentation method in virtually every consultant’s toolkit. Sadly, however, many professional slide presentations are so overdone that get ...

Body language has power, but it's most effective when natural and spontaneous. Unfortunately - thanks largely to the writings of amateurs - people repeatedly over-think ...

Thoroughly, effectively and memorably expressing ideas is important for consultants to succeed. Metaphors are linguistic forklifts. A powerfully crafted word picture can heft even the ...

Spoiler alert! Consultants are jacks of all trades who must Always Be Learning. So we learn from everything, even curled up with a bucket of ...

If consultants have to deliver like Jerry Seinfeld, sometimes they have to live like Jack Kerouac. Travel is a part of the gig, sometimes every ...

“Straw Man," not to be confused with the poor, brainless scarecrow in The Wizard of Oz, is a different kind of tool we consultants use. ...

Part of the fun of being a consultant is using our own, special vocabulary. (And recognizing that sometimes, to other people, we sound ridiculous.) But ...

A person that always exceeds expectations is always admired, right? Maybe not...when you’re a consultant. A good first impression is key for a strong, lasting ...