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InfoMedics

“With the help of TOP Step Consulting, we now have greater visibility over our operational business and forecasting process.  Adoption of the OpenAir system was critical to our success.  TOP Step Consulting went the extra mile to provide training that not only enabled the individual user with the knowledge they needed but also how the system benefited them and our organization.  We could not have implemented OpenAir and achieved the same results without TOP Step Consulting.”
–Lou MacDonald, Chief Financial Officer, InfoMedics

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Empathy Lab

Empathy Lab

“Because Top Step’s methodology focused on our business process first to understand how we would most benefit from a best in class PSA tool,  we were able to accelerate our…

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TOP Step Hires Paul Rees Into Their Rapidly Expanding Consulting Team

“We are very excited to have Paul Rees as a part of our team” says Jodi Cicci, CEO of TOP Step Consulting. “Paul brings with him practical professional services operations experience critical to assessing how PSA tools can be used to meet the specific needs of professional services organizations. This is critical to the value and level of service we bring to our customers”.

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About Us:  Our mission is to enable and empower Professional Services Organizations to become profitable, scalable, and efficient through change management, technology deployment, and skill set training with a Customer First approach.

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