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Talking Shop: The Things We Say

Part of the fun of being a consultant is using our own, special vocabulary. (And recognizing that sometimes, to other people, we sound ridiculous.) But more importantly, when done well,…

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The Mystique of a Consultant

A person that always exceeds expectations is always admired, right? Maybe not…when you’re a consultant. A good first impression is key for a strong, lasting relationship. Therefore, it can be…

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5 Things You Should Always Document

In 1170, four knights under Henry II murdered Archbishop Thomas Becket in cold blood. Unfortunately, their client didn’t document the order, and Henry pleaded ignorance while the knights were exiled.…

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